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Archives: FAQs

Can I try ARTIK Cloud for free?

By ARTIK Admin March 29, 2016
Yes, absolutely! You can get started for FREE with our Hobbyist plan. The Hobbyist plan allows you to connect unlimited devices and includes 3 months of data retention. If you need a higher message quota, you can upgrade to one of the paid plans.

Pricing example 1

By ARTIK Admin March 29, 2016
10 smart light switches send a message every 10 minutes to ARTIK Cloud; each message triggers actions on 5 other devices Recommended plan: Hobbyist. Monthly cost: $0 (Includes 3 month retention and fast access to normalized data, and actions triggered on other devices)

Pricing example 2

By ARTIK Admin March 29, 2016
1 motion sensor sends an 800 byte message every minute to ARTIK Cloud. An existing rule triggers an action on another device every 10 min. Recommended plan: Startup. Monthly cost: $0.75 per device (Includes 6 month retention, fast access to normalized data, and actions triggered on other devices)

Pricing example 3

By Abhi Rele March 31, 2016
A personal monitoring medical device sends data to ARTIK Cloud every second (3M messages a month) Recommended plan: Growth Monthly cost: $6 per device (Includes 1 month retention and fast access to normalized data, and assumes 1 trial device included in plan used for testing)

Do I have to sign a contract for the paid plans?

By Abhi Rele April 5, 2016
No. Simply provide your credit card and start using the paid plans. You can cancel anytime.

If I select a paid plan, will my credit card be charged right away?

By Abhi Rele April 5, 2016
Your credit card will be charged only if there are more devices connected than the number of trial devices allowed by the plan. For example, the Startup plan allows 10 trial devices. Your credit card will not be charged unless there are 11 or more connected devices.

When will my credit card be charged?

By Abhi Rele April 5, 2016
The billing cycle starts when you pick a paid plan. You will then be billed once a month on that day. When the invoice is generated at the beginning of the next billing cycle, your credit card will be charged for for the total number of devices connected at that time plus any prorated amounts for devices that ...

Is there a limit on how many devices can be connected?

By Abhi Rele April 5, 2016
We do not place any limits on the number of devices connected.

Is there a limit on the message size?

By Abhi Rele April 5, 2016
The maximum message size is 1024 bytes.

What happens if I exceed the message quota?

By Abhi Rele April 5, 2016
Messages sent after the daily quota is reached are rejected. We recommend you select a plan that meets your message volume limits.
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